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Feedback: I really like how you have so many choices of products on your site and thank your customer service for being very helpful when I had ordered. Thanks!
-- Karl M.
Ratings: Customer
Service Friendliness - 5
; Customer Service Efficiency
- 5; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion: Maybe you can put more design on the site
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Feedback:
-- Victor Davis
Ratings: Customer
Service Friendliness - 5
; Customer Service Efficiency
- 5; Website Design - 5; Website Functions - ; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
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Feedback: Great variety of flowers and affordable price
-- Jonathan Lim
Ratings: Customer
Service Friendliness - 4
; Customer Service Efficiency
- 4; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 4 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
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Feedback: Great site!
-- Hayley Hung
Ratings: Customer
Service Friendliness - 5
; Customer Service Efficiency
- 4; Website Design - 4; Website Functions - 3; Website User Friendliness - 4; Product Quality - 5 ; Shopping Experience - 4; Overall Experience - 4;
Suggestion: If it's possible, please make the images enlargeable. It is difficult to tell the contents from the small images and the vague descriptions. Also, it is best if you would specify the kind of wine (origin, winery, grape and year if possible) included in the gift baskets and in the free-selection pages. Basing on price, it is difficult to determine what price range we should choose as wine prices vary.
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Feedback: I am happy to have found this website. Was very simple to use and the prices were very good.
-- Kenny
Ratings: Customer
Service Friendliness - 5
; Customer Service Efficiency
- 5; Website Design - 4; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
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Feedback:
-- David G Palmer
Ratings: Customer
Service Friendliness -
; Customer Service Efficiency
- ; Website Design - ; Website Functions - ; Website User Friendliness - ; Product Quality - ; Shopping Experience - ; Overall Experience - ;
Suggestion:
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Feedback: impressive
-- Eurin yannick
Ratings: Customer
Service Friendliness - 4
; Customer Service Efficiency
- 4; Website Design - 4; Website Functions - 4; Website User Friendliness - 4; Product Quality - 4 ; Shopping Experience - 4; Overall Experience - 4;
Suggestion:
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Feedback:
-- Tony Wong
Ratings: Customer
Service Friendliness - 5
; Customer Service Efficiency
- 5; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
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Feedback:
-- Liu Chun Hoo
Ratings: Customer
Service Friendliness - -
; Customer Service Efficiency
- -; Website Design - -; Website Functions - -; Website User Friendliness - -; Product Quality - - ; Shopping Experience - -; Overall Experience - -;
Suggestion:
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Feedback: A+ Customer Service!
Sunny was really helpful and friendly through the msn chat. Really love the embrace of technology! Makes ordering so much easier.
Ordered flowers for my mum with just a couple clicks. Will definitely visit again.
Sheena
-- Sheena Young
Ratings: Customer
Service Friendliness - 5
; Customer Service Efficiency
- 5; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - - ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
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Feedback: You were quite helpful. Thank you for your assistance.
-- Deborah Bolin
Ratings: Customer
Service Friendliness - -
; Customer Service Efficiency
- 5; Website Design - 4; Website Functions - 4; Website User Friendliness - 5; Product Quality - - ; Shopping Experience - 4; Overall Experience - 4;
Suggestion:
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Feedback:
-- gerry obrien
Ratings: Customer
Service Friendliness -
; Customer Service Efficiency
- ; Website Design - ; Website Functions - ; Website User Friendliness - ; Product Quality - ; Shopping Experience - ; Overall Experience - ;
Suggestion:
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Feedback:
-- E Conner
Ratings: Customer
Service Friendliness - 2
; Customer Service Efficiency
- 2; Website Design - 3; Website Functions - 2; Website User Friendliness - 2; Product Quality - 2 ; Shopping Experience - 2; Overall Experience - 2;
Suggestion:
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Feedback:
-- Will Chew
Ratings: Customer
Service Friendliness - 4
; Customer Service Efficiency
- 4; Website Design - 3; Website Functions - 3; Website User Friendliness - 3; Product Quality - 4 ; Shopping Experience - 3; Overall Experience - 3;
Suggestion:
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Feedback: I really enjoyed getting this order in. Your team was both helpful and patient. Thanks again and I will order again soon. :)
-- Joyce Law
Ratings: Customer
Service Friendliness - 5
; Customer Service Efficiency
- 5; Website Design - 4; Website Functions - 4; Website User Friendliness - 5; Product Quality - 3 ; Shopping Experience - 4; Overall Experience - 4;
Suggestion: Perhaps Paypal should make the extended use number request a little friendlier.
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Feedback:
-- benjamin childs
Ratings: Customer
Service Friendliness -
; Customer Service Efficiency
- ; Website Design - ; Website Functions - ; Website User Friendliness - ; Product Quality - ; Shopping Experience - ; Overall Experience - ;
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Feedback: Returning customer again - yours is my favourite flower/gifts website!!
-- Helen Shih
Ratings: Customer
Service Friendliness - 5
; Customer Service Efficiency
- 5; Website Design - 4; Website Functions - 4; Website User Friendliness - 4; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
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Feedback: Very nice ^-^
-- Emmanuel Jioje Konrote
Ratings: Customer
Service Friendliness -
; Customer Service Efficiency
- ; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
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Feedback:
-- Amit Lalwani
Ratings: Customer
Service Friendliness - 4
; Customer Service Efficiency
- 4; Website Design - 4; Website Functions - 4; Website User Friendliness - 4; Product Quality - 4 ; Shopping Experience - 4; Overall Experience - 4;
Suggestion:
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Feedback:
-- Lorraine Forrest
Ratings: Customer
Service Friendliness -
; Customer Service Efficiency
- ; Website Design - 4; Website Functions - 4; Website User Friendliness - 4; Product Quality - 4 ; Shopping Experience - 4; Overall Experience - 4;
Suggestion:
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